Verified florist directory profile
Yao Flowers
China
Yao Flowers is a China-focused online florist offering flower and gift delivery across mainland China with public email, WeChat, QQ and live-chat support.
About Yao Flowers
Overview
Yao Flowers is a China-focused online florist offering flower and gift delivery across mainland China with public email, WeChat, QQ and live-chat support.
Company Overview
YaoFlowers.com promotes China flower delivery and states that it has served international customers since 2006. The website emphasizes same-day delivery attempts, delivery fee included pricing and customer testimonials.
Products and services
Online flower delivery to China, international ordering support, gifts and customer-service assistance.
Floral Arrangements
Roses, tulips, carnations and other bouquet arrangements for China delivery.
Other Gifts
Birthday cakes, fruits and gift items are referenced.
Delivery information
- Delivery area
- Mainland China flower delivery promoted.
- Same-day delivery
- Same-day delivery is promoted where possible; site recommends placing most orders one day in advance.
- Next-day delivery
- Not available
- International delivery
- Not available
- Delivery cutoff time
- Not available
- Weekend delivery
- Not available
- Holiday delivery
- Not available
- Delivery fees
- Prices include delivery fee according to site wording.
- Delivery tracking
- Not available
- Delivery guarantee
- Not available
- Substitution policy
- Not available
- Delivery notes
- Not available
Payment methods
- Credit cards
- Encrypted credit-card transfer referenced.
- Bank transfer
- Western Union mentioned in testimonial context; not a verified standard checkout field.
- Currency
- Not clearly specified.
Customer service
- Hours
- Not available
- Time zone
- China Standard Time likely applies; not clearly stated.
- Refund policy
- Not available
- Cancellation policy
- Not available
- Customer support notes
- Not available
- Satisfaction policy
- Not available
- Order changes/cancellations
- Not available
- Corporate support
- Not available
- FAQ
- Not available
- Customer service hours
- Not available
- Satisfaction guarantee
- Not available
- FAQ page
- Not available
User Experience
The site provides direct contact options, live chat and official social links, though some legacy contact values differ from current official pages.
Contact details
- Website
- https://www.yaoflowers.com/
- Main phone
- Not verified on current official pages.
- Toll-free phone
- Not available
- Direct phone
- Not verified on current official pages.
- Fax
- Not available
- Street
- Not available
- City
- Not available
- State or region
- Not available
- Country
- Not available
- Service area
- Not available
- Online chat
- Available via MyLiveChat on the website.
- Not available
- Contact form
- https://www.yaoflowers.com/contactus.asp
- Customer service page
- https://www.yaoflowers.com/contactus.asp
- Company address
- Not available
- Additional locations
- Not available
Social media
- Not available
- X/Twitter
- https://twitter.com/TomAtYaoFlowers
- Not available
- Not available
- TikTok
- Not available
- Blog
- Not available. Official navigation had a blog link but /blog returned 404 during verification.
- WhatsApp/contact messaging
- Not available
Customer reviews
- Website reviews page
- https://www.yaoflowers.com/testimonials.asp
- Google reviews
- Not available
- Facebook reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
- Other independent review providers
- ReviewCentre reference from older listing could not be verified in this run.
Trust and security
- Secure checkout
- Available via HTTPS.; Privacy page references SSL secure payment and encrypted credit-card transfer.
- Privacy policy
- https://www.yaoflowers.com/privacy.asp
- Terms and conditions
- Not available
- Purchase conditions
- Not available
- Guarantee
- Not available
- Business transparency
- Not available
- Florist network membership
- China delivery through florist/service network implied.
- Satisfaction guarantee
- Not available
- Refund policy
- Not available
- Substitution policy
- Not available
Website languages
English.
Customer reviews
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