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Verified florist directory profile

Ferns N Petals

India

Ferns N Petals, also known as FNP, is a major India-based flower and gifting company offering flowers, cakes, gifts and international delivery services.

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Ferns N Petals
Directory categoryIndia
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating 3.7/5 Large established gifting platform with broad delivery, customer support, official socials and public review presence, but mixed independent customer-review sentiment and some contact/address complexity prevent a high editor score.
Phone+91 92124 22000

About Ferns N Petals

Overview

Ferns N Petals, also known as FNP, is a major India-based flower and gifting company offering flowers, cakes, gifts and international delivery services.

Company Overview

FNP.com is a large gifting and florist platform with delivery services in India and international delivery to many countries. Official pages list customer support, registered office information, blog content and several social media profiles.

Products and services

Online flower delivery, cakes, gifts, chocolates, plants, personalized gifts, same-day delivery, midnight delivery and international gifting.

Floral Arrangements

Large selection of bouquets, roses, mixed flowers, occasion flowers, plants and floral arrangements.

Other Gifts

Cakes, chocolates, personalized gifts, hampers, plants and occasion gifts.

Delivery information

Delivery area
India-wide and international delivery to 70+ countries promoted.
Same-day delivery
Same-day delivery promoted.
Next-day delivery
Not available
International delivery
Not available
Delivery cutoff time
Varies by product/location.
Weekend delivery
Likely available by product/location; verify at checkout.
Holiday delivery
Likely available by product/location; verify at checkout.
Delivery fees
Vary by product/location.
Delivery tracking
Order tracking/customer service available.
Delivery guarantee
Not available
Substitution policy
Not available
Delivery notes
Not available

Payment methods

Credit cards
Multiple payment options are promoted; exact card list not fully verified on current pages.
Currency
Indian Rupee and site-supported currencies depending on delivery market.

Customer service

Hours
Not available
Time zone
India Standard Time likely applies.
Refund policy
Customer support/grievance process available; exact refund terms should be checked on the active policy page.
Cancellation policy
Not available
Customer support notes
Not available
Satisfaction policy
Not available
Order changes/cancellations
Not available
Corporate support
Not available
FAQ
Not available
Customer service hours
8:00 AM-10:30 PM shown on official contact page.
Satisfaction guarantee
Not available

User Experience

Modern ecommerce site with broad catalogue, app promotion, help/contact pages and multiple social profiles.

Contact details

Main phone
+91 92124 22000
Toll-free phone
Not available
Direct phone
+91 11 2680 2680
Fax
Not available
Email
Street
Not available
City
Not available
State or region
Not available
Country
Not available
Service area
Not available
Online chat
Customer support/help tools available on site.
WhatsApp
Not available
Company address
Plot No. 75P, Sector-44, Gurugram, Haryana 122003, India; older public references also mention Ashram Marg, Gadaipur, New Delhi.
Additional locations
FNP operates across India and internationally through delivery networks.

Social media

YouTube
Not available
TikTok
Not available
WhatsApp/contact messaging
Not available

Customer reviews

Website reviews page
Not available
Google reviews
Not available
Facebook reviews
Not available
Trustpilot
Not available
BBB profile
Not available
Other independent review providers
https://www.smartcustomer.com/reviews/fnp.com

Trust and security

Secure checkout
Available via HTTPS.; 100% safe and secure payments promoted.
Privacy policy
Not available
Terms and conditions
Not available
Purchase conditions
Not available
Guarantee
Not available
Business transparency
Not available
Florist network membership
Large FNP delivery and partner network implied.
Satisfaction guarantee
Not available
Refund policy
Customer/grievance channels available.
Substitution policy
Not available

Website languages

English; India-focused ecommerce experience.

Customer reviews

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