Verified florist directory profile
Nicolai Bergmann Flowers & Design
Japan
is a Tokyo-based florist and floral design brand with a flagship store in Minami-Aoyama and an official Japan online shop for fresh flower boxes, bouquets, arrangements and gift delivery. The business combines a local Tokyo retail presence with online ordering…
About Nicolai Bergmann Flowers & Design
Overview
is a Tokyo-based florist and floral design brand with a flagship store in Minami-Aoyama and an official Japan online shop for fresh flower boxes, bouquets, arrangements and gift delivery. The business combines a local Tokyo retail presence with online ordering for flower gifts in Japan. FLORAINDEX reviewed official website, store, contact, delivery, FAQ and policy pages for this profile.\n
Company Overview
- Delivery area
- Japan delivery through the official online shop; flagship store service in Tokyo
- Same-day delivery
- Not available Next-day delivery: Not available International delivery: Not available from the Japan online shop sources checked
- Delivery cutoff time
- Not available
- Weekend delivery
- Not available
- Holiday delivery
- Not available
- Delivery fees
- Shipping/packing fee shown as ¥550 to ¥2,530 depending on order total, with free shipping above ¥16,500 according to the official shop pages checked
- Delivery tracking
- Tracking number is emailed after shipment preparation and can be checked through Yamato Transport according to the official delivery/payment page Delivery guarantee: Not available
- Substitution policy
- Not available
Contact details
- Main phone
- 03-5755-3900
- Toll-free phone
- Not available
- Direct phone
- 03-5464-0743
- Fax
- 03-5464-0717
- Online chat
- Not available
- Not available
- Contact form
- https://www.nicolaibergmann.com/contact/
- Customer service page
- https://shop.nicolaibergmann.com/pages/faq
- Company address
- 5-7-2 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
- Additional locations
- Official locations page lists the Tokyo flagship store and other brand locations
Customer Service
- Customer service hours
- Online shop phone support listed as 10:00-17:00; Tokyo flagship store listed as 10:00AM-7:00PM
- Time zone
- Japan Standard Time
- Refund policy
- Customer-convenience returns/exchanges are not accepted; product mistakes, deterioration or damage on delivery should be reported within 24 hours according to the legal notice
- Satisfaction guarantee
- Not available
- Reviews page
- Not available
Payment methods accepted
- Credit cards
- Diners, JCB/AMEX, Visa/Master listed
- PayPal
- Not available
- Apple Pay
- Available
- Google Pay
- Available
- Bank transfer
- Not available Cash on delivery: Not available
- Corporate billing
- Not available
- Currency
- Japanese yen (JPY)
Reviews
- Website reviews page
- Not available
- Google reviews
- Not available
- Facebook reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Trust and security
- SSL secure website
- Yes, official websites use HTTPS
- Secure checkout/payment
- Official Shopify checkout/payment flow indicated by the online shop Third-party reviews: Not available
- Satisfaction guarantee
- Not available
- Substitution policy
- Not available
- Florist network membership
- Not available
- Privacy policy
- https://shop.nicolaibergmann.com/policies/privacy-policy
- Terms of service
- https://shop.nicolaibergmann.com/policies/terms-of-service
- Google reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
Social medias
- X/Twitter
- Not available
- Not available
- Not available
- YouTube
- Not available
- TikTok
- Not available
- Blog
- Not available
Customer reviews
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