Verified florist directory profile
Lachaume Paris
France
Lachaume Paris is a historic local florist in Paris, France, offering fresh flowers, dried and stabilized floral creations, wheat bouquets, gifts and florist services from Rue du Faubourg Saint-Honoré.
About Lachaume Paris
Overview
Lachaume Paris is a historic local florist in Paris, France, offering fresh flowers, dried and stabilized floral creations, wheat bouquets, gifts and florist services from Rue du Faubourg Saint-Honoré.
Company Overview
Lachaume Paris, also known as Lachaume Fleurs, is a Paris florist with roots dating back to 1845. The business operates an official ecommerce site and a boutique at 103 Rue du Faubourg Saint-Honoré in Paris. Public legal information identifies LACHAUME FLEURS SAS as the operating company.
Products and services
Local florist services, online flower ordering, fresh flower delivery in selected Paris-area municipalities, dried and stabilized floral creations, event flowers, florist decoration services and corporate or occasion gifts.
Floral Arrangements
Fresh flower bouquets, seasonal bouquets, dried flowers, stabilized or eternal flowers, wheat bouquets and decorative floral arrangements.
Other Gifts
Wheat table decorations, floral gifts, occasion gifts, decorative items and event/corporate floral services. Cakes, chocolates and balloons were not verified as standard products.
Delivery information
- Delivery area
- Fresh
- Same-day delivery
- Fresh flowers same-day delivery available for eligible Paris-area orders placed before 12:00 Paris time, excluding weekends and public holidays.
- Next-day delivery
- Not available
- International delivery
- Not available
- Delivery cutoff time
- Before 12:00 Paris time for same-day fresh flower delivery.
- Weekend delivery
- Fresh flower same-day delivery excludes weekends according to the checked terms.
- Holiday delivery
- Fresh flower same-day delivery excludes public holidays according to the checked terms.
- Delivery fees
- Fresh flower courier delivery listed at €20; some other-product delivery fees/free thresholds vary by region and order value.
- Delivery tracking
- Not available
- Delivery guarantee
- Not available
- Substitution policy
- If a product becomes unavailable after ordering, the customer may cancel for refund, accept an equivalent replacement proposed by the seller, or modify the order.
- Delivery notes
- Not available
- flowers
- Paris, Boulogne, Neuilly-sur-Seine and Levallois-Perret. Other products: France, most European countries, United Kingdom and United States according to official terms.
Payment methods
- Credit cards
- Bank card / credit card accepted through online checkout.
- PayPal
- Available.
- Apple Pay
- Available.
- Currency
- EUR, GBP and USD options observed on the official site.
Customer service
- Hours
- Monday 09:00-19:00; Tuesday-Friday 08:30-19:00; Saturday 08:30-17:00; Sunday closed.
- Time zone
- Europe/Paris.
- Refund policy
- For eligible non-perishable products, the site publishes a withdrawal/return process; fresh flowers and customized florist services are excluded because they are perishable or personalized.
- Cancellation policy
- Not available
- Customer support notes
- Not available
- Satisfaction policy
- Not available
- Order changes/cancellations
- Not available
- Corporate support
- Not available
- FAQ
- Not available
- Customer service hours
- Boutique
- hours
- Monday 09:00-19:00; Tuesday-Friday 08:30-19:00; Saturday 08:30-17:00; Sunday closed.
- Satisfaction guarantee
- Not available as a named guarantee.
User Experience
The official website is modern, HTTPS-secured and ecommerce-capable, with clear navigation, boutique information, legal pages, FAQ, terms and delivery details. Fresh flower delivery is geographically limited to Paris and nearby municipalities.
Contact details
- Website
- https://maisonlachaume.com/
- Main phone
- +33 1 42 60 59 74
- Toll-free phone
- Not available
- Direct phone
- +33 1 42 60 57 26
- Fax
- Not available
- Street
- Not available
- City
- Not available
- State or region
- Not available
- Country
- Not available
- Service area
- Not available
- Online chat
- Not available
- Not available
- Contact form
- https://maisonlachaume.com/pages/contact
- Customer service page
- https://maisonlachaume.com/pages/contact
- Company address
- 103 Rue du Faubourg Saint-Honoré, 75008 Paris, France.
- Additional locations
- Not available
Social media
- X/Twitter
- Not available
- Not available
- Not available
- YouTube
- Not available
- TikTok
- Not available
- Blog
- Not available
- WhatsApp/contact messaging
- Not available
Customer reviews
- Website reviews page
- Not available
- Google reviews
- Not directly verified.
- Facebook reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
- Other independent review providers
- https://citoofrance.com/fleuriste/opera/lachaume/ — independent page found with 94 reviews and 4.3/5 aggregate during research.
Trust and security
- Secure checkout
- Available via HTTPS.; Shopify-powered checkout and online payment are referenced in official terms.
- Privacy policy
- https://maisonlachaume.com/pages/protection-des-donnees
- Terms and conditions
- https://maisonlachaume.com/pages/cgv
- Purchase conditions
- Not available
- Guarantee
- Not available
- Business transparency
- Not available
- Florist network membership
- Not available
- Satisfaction guarantee
- Not available
- Substitution policy
- https://maisonlachaume.com/pages/cgv
Website languages
French and English storefront options are available; currency options observed include EUR, GBP and USD.
Customer reviews
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