Verified florist directory profile
ProFlowers
United States
ProFlowers is a United States online flower delivery brand offering same-day flowers, gifts and customer-service support through ProFlowers.com.
About ProFlowers
Overview
ProFlowers is a United States online flower delivery brand offering same-day flowers, gifts and customer-service support through ProFlowers.com. ProFlowers provides online flower and gift delivery in the United States, with same-day delivery categories, customer-service pages, order support and verified official social profiles.
Products and services
Flower delivery, same-day delivery, bouquets, gifts, order tracking, customer service and delivery-policy support.
Floral Arrangements
Roses, tulips, lilies, sunflowers, hydrangeas, sympathy flowers, birthday flowers and seasonal arrangements.
Other Gifts
Gift hampers, fruit, cakes and related gifts depending on catalogue.
Delivery information
- Delivery area
- United States delivery promoted.
- Same-day delivery
- Same-day delivery categories promoted.
- Next-day delivery
- Not available
- International delivery
- Not available
- Delivery cutoff time
- Varies by product/location.
- Weekend delivery
- Available by product/location.
- Holiday delivery
- Holiday delivery promoted by catalogue.
- Delivery fees
- Delivery fees explained through customer-service page.
- Delivery tracking
- Order tracking available through customer-service page.
- Delivery guarantee
- Not available
- Substitution policy
- Delivery policy available at https://www.proflowers.com/delivery-policy
- Delivery notes
- Not available
Payment methods
- Credit cards
- Payment options available; exact card list not fully verified.
- Currency
- USD.
Customer service
- Hours
- Not available
- Time zone
- United States time zones; not specifically stated.
- Refund policy
- Customer-service issue handling and delivery policy available.
- Cancellation policy
- Not available
- Customer support notes
- Not available
- Satisfaction policy
- Not available
- Order changes/cancellations
- Not available
- Corporate support
- Not available
- FAQ
- Not available
- Customer service hours
- 24 hours a day according to customer-service page.
- Satisfaction guarantee
- Not available
User Experience
Modern ecommerce florist site with clear customer-service links, delivery policy, Trustpilot-connected testimonials and many social channels.
Contact details
- Website
- https://www.proflowers.com/
- Main phone
- 1-800-580-2913
- Toll-free phone
- 1-800-580-2913
- Direct phone
- Not available
- Fax
- Not available
- Not available
- Street
- Not available
- City
- Not available
- State or region
- Not available
- Country
- Not available
- Service area
- Not available
- Online chat
- Customer-service support available.
- Not available
- Contact form
- https://www.proflowers.com/customer-service
- Customer service page
- https://www.proflowers.com/customer-service
- Company address
- United States; exact office address not confirmed on checked pages.
- Additional locations
- United States delivery network.
Social media
- X/Twitter
- https://x.com/Proflowers
- https://www.pinterest.com/proflowers
- Not available
- WhatsApp/contact messaging
- Not available
Customer reviews
- Website reviews page
- https://www.proflowers.com/testimonials
- Google reviews
- Not available
- Facebook reviews
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Trust and security
- Secure checkout
- Available via HTTPS.; Checkout and payment support available; specific methods require confirmation.
- Privacy policy
- Not available
- Terms and conditions
- Not available
- Purchase conditions
- Not available
- Guarantee
- Not available
- Business transparency
- Not available
- Florist network membership
- National flower delivery network.
- Satisfaction guarantee
- Not available
- Refund policy
- Customer-service/delivery policy available.
- Substitution policy
- https://www.proflowers.com/delivery-policy
Website languages
English; United States ecommerce experience.
Customer reviews
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