Verified florist directory profile
Fig & Bloom
Australia
Fig & Bloom is an Australian online florist with flower, plant and gift delivery options promoted for Melbourne, Sydney, Brisbane and other Australian delivery areas. The official website presents curated bouquets, plants, gifts, event flowers and a flower-clu…
About Fig & Bloom
Overview
Fig & Bloom is an Australian online florist with flower, plant and gift delivery options promoted for Melbourne, Sydney, Brisbane and other Australian delivery areas. The official website presents curated bouquets, plants, gifts, event flowers and a flower-club subscription service.
Company Overview
Fig & Bloom Pty Ltd presents itself as a modern flower and gifting business with studios in Melbourne, Sydney and Brisbane. Its official website describes a journey from a garage to three flower studios and positions the brand around fresh, handcrafted floral design and thoughtful gifting.
Products and services
Fresh bouquets, roses, native flowers, plants, gifts, event flowers, corporate flowers, flower subscriptions and curated occasion-based gifting are promoted on the official website.
Delivery information
- Delivery area
- Melbourne, Sydney and Brisbane are promoted directly; the FAQ says the service delivers to more than 1,000 suburbs on a same-day basis in those cities, with selected gifts sent elsewhere in Australia via StarTrack next-day delivery.
- Same-day delivery
- Available for eligible Melbourne, Sydney and Brisbane suburbs according to the FAQ.
- Delivery cutoff time
- Orders for same-day delivery must be placed before 1 PM AEST according to the FAQ.
- Weekend delivery
- Not available
- Holiday delivery
- The terms mention Saturday deliveries and public holidays, but exact availability should be confirmed on the official website at checkout.
- Delivery fees
- The FAQ states a flat delivery fee of AUD 19.95.
- Delivery tracking
- The homepage includes order tracking, changes and rescheduling messaging.
- Substitution policy
- Not available
Contact details
- Website
- https://figandbloom.com/
- Main phone
- 03 7019 5839
- Toll-free phone
- Not available
- Direct phone
- 03 7019 5839
- Fax
- Not available
- Online chat
- Not available
- Not available
- Contact form
- https://figandbloom.com/pages/contact
- Customer service page
- https://figandbloom.com/pages/contact
- Company address
- Fig & Bloom Pty Ltd, 62-64 Australia Street, Camperdown NSW 2050, Australia appears in the privacy policy for privacy requests.
- Additional locations
- The about page mentions flower studios in Melbourne, Sydney and Brisbane.
Customer service
- Hours
- Mon-Sat, 8am to 3pm AEST is listed in the official website footer.
- Time zone
- AEST
- Refund policy
- https://figandbloom.com/policies/refund-policy
- Satisfaction policy
- The website promotes a guaranteed fresh / make-it-right customer promise; check current terms for full details.
- Order changes/cancellations
- The homepage offers order tracking, changes and rescheduling; the terms mention cancellation conditions.
- Corporate support
- Not available
Payment methods
- Credit cards
- Accepted according to the FAQ.
- PayPal
- Accepted according to the FAQ.
- Apple Pay
- Not available
- Google Pay
- Not available
- Bank transfer
- Not available
- Afterpay
- Accepted according to the FAQ.
- Corporate billing
- Not available
- Currency
- AUD
Trust and security
- SSL/secure checkout
- The website uses HTTPS and secure checkout.
- Secure checkout/payment
- Not available
- Privacy policy
- https://figandbloom.com/policies/privacy-policy
- Refund/cancellation policy
- https://figandbloom.com/policies/refund-policy
- Business transparency
- The privacy policy lists Fig & Bloom Pty Ltd and ABN 79 622 519 135.
- Florist network membership
- Not available
Social media
- X/Twitter
- Not available
- https://au.pinterest.com/figbloom/
- Not available
- TikTok
- Not available
Customer reviews
- Website reviews page
- The homepage shows a verified review score of 4.82 from 2,979 reviews at the time checked.
- Google reviews
- Not available
- Facebook reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
- FLORAINDEX editor rating
- Not available
Customer reviews
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