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FlowerAura

India

FlowerAura is an India-based online florist and gifting service offering fresh flower arrangements, plants, cakes and gifts across hundreds of Indian cities.

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Website screenshot of FlowerAura
Directory categoryIndia
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating Editor rating not yet available.
Phone+91 9650 062 220

About FlowerAura

Overview

FlowerAura is an India-based online florist and gifting service offering fresh flower arrangements, plants, cakes and gifts across hundreds of Indian cities. Same-day, midnight and selected 60-minute options depend on destination, product and current checkout availability; selected international flower and gift routes are also listed.

Contact details

Main phone
+91 9650 062 220
Toll-free phone
Not available
Direct phone
Not available
Fax
Not available
Email
Street
C2, Old DLF Colony, Sector 14
City
Gurugram
State or region
Haryana
Country
India
Service area
Online ordering across hundreds of Indian cities, plus selected international flower and gift routes; product, address and checkout availability apply.
Online chat
Not available
WhatsApp
+91 9650 062 220; current Contact page lists WhatsApp support hours of 9:00 AM to 11:00 PM.
Contact form
Not available
Company address
C2, Old DLF Colony, Sector 14, Gurugram, Haryana 122007, India.
Additional locations
FlowerAura publishes a network of retail stores across multiple Indian cities; see the current official Retail Stores directory at https://www.floweraura.com/retail-stores for addresses and directions.

Products and services

Flowers
Fresh bouquets and arrangements including roses, lilies, orchids, carnations, gerberas, sunflowers, mixed flowers, vase arrangements, box arrangements and luxury flowers.
Plants
Indoor, desktop, air-purifying, lucky, outdoor, bonsai, bamboo, jade, money, terrarium and other plant gifts are listed.
Gift baskets
Gift hampers and combinations include flowers, cakes, chocolates, plants, sweets, dry fruits and personalised selections.
Chocolates / gourmet gifts
Chocolate, sweets, dry-fruit and gourmet-style hampers and flower combinations are offered.
Balloons
Balloon bouquets and balloon decoration are listed for celebrations.
Cakes
Birthday, anniversary, wedding, engagement, baby-shower, retirement, themed, designer, photo and other cakes are listed.
Wedding flowers
Bridal bouquets and wedding occasion flowers are listed.
Funeral and sympathy flowers
Funeral, sympathy and get-well flower selections are listed in the current flower catalogue.
Corporate gifts
Corporate gifts, employee kits, hampers, flowers, cakes, plants and customised proposals are offered through https://www.floweraura.com/corporate-gifts
Custom orders
The corporate gifting team offers customised proposals; scope and availability require direct enquiry through https://www.floweraura.com/corporate-gifts
Occasions
Collections include birthdays, anniversaries, weddings, new babies, congratulations, apologies, appreciation, farewell, get well, romance, thanks, festivals and seasonal occasions.

Delivery information

Delivery area
Hundreds of Indian cities, with selected international country routes; live product, postcode, date and checkout availability apply.
Same-day delivery
Available for eligible products and destinations; the current terms say same-day orders should be placed before 5:00 PM, while live product and checkout availability remain controlling.
Next-day delivery
The current terms say orders after the same-day cutoff are considered for delivery by the next day; product, destination and checkout availability apply.
International delivery
Selected flower and gift routes are currently listed for the USA, Canada, Australia, UAE, UK, Singapore and Japan; live destination availability applies.
Delivery cutoff time
The current terms publish 5:00 PM for same-day orders; faster or later options shown on product pages remain destination-, product- and checkout-dependent.
Weekend delivery
Available on Sundays, except when uncontrollable conditions such as adverse weather or civil disturbances affect service.
Holiday delivery
Available on public holidays, except when uncontrollable conditions such as adverse weather or civil disturbances affect service.
Delivery fees
Standard gift delivery to listed cities is stated as free; special delivery options or locations outside regular service areas may incur nominal additional charges.
Delivery guarantee
No universal requested-time guarantee is stated; current terms say requested delivery timings cannot be guaranteed and describe exceptional circumstances.
Substitution policy
When flowers or products are unavailable, current terms allow substitutions of equal or higher quality and may vary flower colour or cake design according to availability.
Delivery notes
Confirm the live product, destination and date at checkout and review the current delivery and complaint terms at https://www.floweraura.com/termcondition

Payment methods

Credit cards
Accepted.
Debit cards
Accepted.
Cash on delivery
Not offered; the current FAQ lists digital wallets, UPI and net banking among the alternatives.

Website languages

English.

Social media

TikTok
Not available
WhatsApp/contact messaging
→ +91 9650 062 220

Customer reviews

Google reviews
Not available
Facebook reviews
Not available
BBB profile
Not available

Customer service

Hours
Call and email support: 8:45 AM to 11:15 PM; WhatsApp support: 9:00 AM to 11:00 PM, as currently published on the Contact page.
Time zone
Not available
Refund policy
Damaged, defective or incorrect goods should be reported within 24 hours; available remedies may include redelivery, FlowerAura Cash Points or a refund to the original payment method. See https://www.floweraura.com/cancellation-and-refund
Cancellation policy
Cancellation, where accepted under the current policy, is subject to a 5% charge. Personalised/customised products and perishables such as flowers and cakes cannot be cancelled once processed; eligible standard products may be cancelled before dispatch. See https://www.floweraura.com/cancellation-and-refund
Returns
No ordinary returns are allowed. Damaged, defective or incorrect goods should instead be reported within 24 hours under the current cancellation and refund policy: https://www.floweraura.com/cancellation-and-refund
Customer support notes
Use the current Contact page, FAQ and Track Order route for help: https://www.floweraura.com/contact-us
Satisfaction policy
No unconditional satisfaction guarantee is asserted. For damaged, defective or incorrect goods reported within 24 hours, available remedies may include redelivery, FlowerAura Cash Points or a refund to the original payment method, subject to the current policy: https://www.floweraura.com/cancellation-and-refund
Order changes/cancellations
→ See Cancellation policy.
Corporate support
Corporate gifting enquiries and customised proposals are available through https://www.floweraura.com/corporate-gifts

Trust and security

Secure checkout
The current site uses HTTPS; the privacy policy says payment information is collected only to process transactions securely. See https://www.floweraura.com/privacy-page
Guarantee
No unconditional guarantee is asserted; delivery timing, substitutions, complaint handling and eligible remedies are governed by https://www.floweraura.com/termcondition and https://www.floweraura.com/cancellation-and-refund
Business transparency
FlowerAura’s current Terms identify FA Gifts Private Limited, while the Privacy Policy refers to M/s FlowerAura as operator. Customers should confirm the contracting, payment and refund-responsibility entity directly with FlowerAura when needed.
Florist network membership
Not available

Customer reviews

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