Verified florist directory profile
Flowers.ae
United Arab Emirates
Flowers.ae is a Dubai-based online florist offering flower delivery, roses, plants and occasion gifts across the United Arab Emirates through its official ecommerce website.
Directory categoryUnited Arab Emirates
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating
4.4/5
Flowers.ae combines a wide flower and gift range with delivery across the UAE, same-day options, video approval, extended support hours and transparent multi-channel contact details. Its polished ecommerce service and published policies are strong, while delivery fees and minimum-order conditions vary for some areas.
Phone+971 4 718 1991
About Flowers.ae
Overview
Flowers.ae is a Dubai-based online florist offering flower delivery, roses, plants and occasion gifts across the United Arab Emirates through its official ecommerce website. Flowers.ae presents itself as a Dubai-based flower shop and online florist serving customers throughout the UAE. The official website highlights flower arrangements made with flowers sourced from Holland and Ecuador, same-day or next-day delivery options, video approval before delivery and customer service support.
Products and services
- Flowers
- Available - the official website sells bouquets, roses, lilies, orchids, hydrangeas and occasion flower arrangements.
- Plants
- Available - plant gifts are offered through the official website.
- Gift baskets
- Available - gifting categories and add-on gifts are available on the official website.
- Chocolates / gourmet gifts
- Available - add-on gift options include chocolate-style gifts when available.
- Balloons
- Available - balloons and occasion add-ons are promoted on the official website.
- Wedding flowers
- Available - the official website lists wedding flowers and event-related flower services.
- Funeral and sympathy flowers
- Available - condolence and sympathy flower options are listed on the official website.
- Corporate flowers
- Available - corporate flower arrangements are listed among the official services.
Contact details
- Website
- https://www.flowers.ae/
- Main phone
- +971 4 718 1991
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Street
- Villa 11 Al Athar Street, Jumeirah 3
- City
- Dubai
- State or region
- Dubai
- Country
- United Arab Emirates
- Service area
- United Arab Emirates, covering Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Al Ain and paid delivery to Fujairah, Dibba, Khorfakkan, Kalba, Hatta and Eastern/Western regions under the published conditions.
- Online chat
- Not available
- Contact form
- https://www.flowers.ae/pages/contact-us
- Customer service page
- https://www.flowers.ae/pages/customer-service
- Company address
- Villa 11 Al Athar Street, Jumeirah 3, Dubai, United Arab Emirates.
- Additional locations
- Not available
Delivery information
- Delivery area
- United Arab Emirates. Free-delivery and minimum-order conditions apply to published areas; the official FAQ lists a 250 AED delivery fee for Fujairah, Dibba, Khorfakkan, Kalba, Hatta and Eastern/Western regions.
- Same-day delivery
- Available - the website promotes same-day flower delivery in Dubai and the UAE, subject to order timing and service conditions.
- Next-day delivery
- Available as a “Tomorrow” delivery-date selection at checkout, subject to the recipient area, product, available time slots and checkout availability.
- International delivery
- Not available
- Delivery cutoff time
- Same-day delivery is available for orders placed before 22:00 for most major UAE urban areas. Customers ordering after 22:00 should contact Flowers.ae to confirm available options. https://www.flowers.ae/pages/flowers-delivery-faq
- Weekend delivery
- Not available
- Holiday delivery
- Not available
- Delivery fees
- Free-delivery and minimum-order conditions depend on the destination. The official FAQ states that delivery to Fujairah, Dibba, Khorfakkan, Kalba, Hatta and Eastern/Western regions costs 250 AED with a 245 AED minimum order. Selected 60-minute delivery costs 75 AED and selected exact-time delivery costs 50 AED. https://www.flowers.ae/pages/flowers-delivery-faq
- Delivery tracking
- Customers may select order updates by email or WhatsApp at checkout; a separate live tracking page was not established.
- Delivery guarantee
- Flowers.ae says it will use reasonable efforts to deliver on the requested date or within the selected period, but its official policy does not provide an unconditional guarantee for every requested date or time. https://www.flowers.ae/policies/terms-of-service
- Substitution policy
- If a requested flower is unavailable, Flowers.ae says it will use a comparable alternative of equal value and contact the customer before making changes. https://www.flowers.ae/pages/flowers-delivery-faq
- Delivery notes
- Customers can select Today, Tomorrow or a future calendar date at checkout. Availability depends on recipient area, product, time slots and checkout. Recipient-contact and redelivery handling may apply when required.
Customer reviews
- Website reviews page
- Not available from current official sources.
- Google reviews
- Not available
- Facebook reviews
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Social media
- X/Twitter
- Not available
- https://www.pinterest.com/flowersae/
- Not available
- WhatsApp/contact messaging
- https://api.whatsapp.com/send?phone=971585084661
Payment methods
- Credit cards
- Visa, Mastercard, JCB and Diners Club.
- Debit cards
- Available through supported card networks.
- PayPal
- Available.
- Apple Pay
- Available.
- Google Pay
- Available.
- Buy now, pay later
- Tabby and Tamara are listed as payment options.
Customer service
- Hours
- 8:00 a.m. to midnight, seven days a week.
- Time zone
- Not available
- Refund policy
- Flowers.ae asks customers to report complaints promptly and publishes refund handling to the original payment card. https://www.flowers.ae/policies/refund-policy
- Cancellation policy
- Order cancellations should generally be requested at least 48 hours before delivery; dispatched perishables and customization already begun are excluded. https://www.flowers.ae/policies/terms-of-service
- Customer support notes
- The official website provides phone, email, WhatsApp, a contact form, extended support hours and video approval before delivery.
- Satisfaction policy
- Flowers.ae asks customers to report problems within one working day and says it will try to put the situation right or provide a refund when preferred. https://www.flowers.ae/policies/refund-policy
- Order changes/cancellations
- Order changes or cancellations should generally be requested at least 48 hours before delivery; dispatched perishables and customization already begun are excluded. https://www.flowers.ae/policies/terms-of-service
- Corporate support
- Not available
Trust and security
- Secure checkout
- Available - the official website uses HTTPS and promotes secure online payments.
- Privacy policy
- https://www.flowers.ae/policies/privacy-policy
- Terms and conditions
- https://www.flowers.ae/policies/terms-of-service
- Purchase conditions
- Not available
- Guarantee
- Available - the official FAQ states that Flowers.ae flowers carry a freshness guarantee. https://www.flowers.ae/pages/flowers-delivery-faq
- Business transparency
- Not available
- Florist network membership
- Not available
Website languages
English: Available. Arabic: Not available from public sources.
Customer reviews
Reviews for Flowers.ae
No reviews yet. Be the first to share your experience with this florist.
Write a review
Your email is required for validation and moderation, but it will not be displayed publicly.