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Interflora France
France
Interflora France is an online florist service connecting customers with a nationwide network of partner florists for bouquets, plants and gifts.
Directory categoryFrance
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating
Under editorial review
Phone09 69 36 39 83
About Interflora France
Overview
Interflora France is an online florist service connecting customers with a nationwide network of partner florists for bouquets, plants and gifts. Its current website supports qualified same-day delivery in France, international ordering, funeral flowers and corporate floral services, with live availability confirmed by product, destination, deadline and checkout.
Contact details
- Website
- https://www.interflora.fr/
- Main phone
- 09 69 36 39 83
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Not available
- Street
- 103 Avenue Maréchal de Saxe
- City
- Lyon
- State or region
- Auvergne-Rhône-Alpes
- Country
- France
- Service area
- France metropolitan, Corsica and DROM-COM, plus destinations offered by the current international service; product, destination, deadline and checkout availability apply.
- Online chat
- Not available
- Not available
- Customer service page
- https://faq.interflora.fr/hc/fr
- Company address
- Interflora France, 103 Avenue Maréchal de Saxe, 69003 Lyon, France; registration 562 132 670. The current CGV calls the company a société anonyme while the current legal notice calls it a SAS.
- Additional locations
- Nationwide partner-florist network. Current official pages publish different network counts, so no exact count is stated here.
Products and services
- Flowers
- Florist-made bouquets, roses, seasonal flowers and occasion flowers are offered.
- Plants
- Plants and flowering plants are offered.
- Gift baskets
- Gift boxes, gourmet hampers and selected gift combinations are offered.
- Chocolates / gourmet gifts
- Chocolates, gourmet boxes and flower-and-gift combinations are offered.
- Sympathy flowers
- Condolence and sympathy arrangements are offered through https://www.interflora.fr/c/deuil
- Wedding flowers
- Wedding flower selections are promoted on the official website.
- Funeral flowers
- Bouquets, wreaths and other funeral arrangements are offered through https://www.interflora.fr/c/deuil
- Corporate gifts
- Corporate gifts, events and workplace floral decoration are offered through https://www.interflora.fr/solutionspro
- Subscriptions
- The current terms describe floral subscriptions and the Interflora Plus delivery-fee membership.
- Occasions
- Collections include birthdays, romance, thanks, new baby, weddings, sympathy, funerals and seasonal occasions.
Payment methods
- Credit cards
- CB, Mastercard, Visa and American Express are listed in the current terms.
- PayPal
- Available according to the current terms and website footer.
- Apple Pay
- Listed in the current website footer.
- Google Pay
- Available according to the current terms and website footer.
- Buy now, pay later
- Eligible orders can use Alma instalments under the conditions stated in the current terms.
Delivery information
- Delivery area
- France metropolitan, Corsica and DROM-COM, with separate international destinations; live availability depends on product, address, date and checkout.
- Same-day delivery
- Selected florist-delivered products may be delivered in under four hours where the product, destination, order deadline and checkout option qualify.
- Next-day delivery
- Selected gifts and products are advertised for next-day delivery; confirm the live option at checkout.
- International delivery
- International flower ordering is offered for destinations listed at https://www.interflora.fr/liste-pays
- Delivery cutoff time
- The current homepage describes same-day ordering before 17:00, or before 11:00 on Sunday, for eligible products; checkout remains authoritative.
- Weekend delivery
- Eligible florist-delivered bouquets are advertised seven days a week, including Sunday, subject to product, deadline and destination.
- Holiday delivery
- Eligible delivery may be available on public holidays according to the current homepage; confirm the live option at checkout.
- Delivery fees
- Charges are shown during ordering; Interflora Plus advertises delivery-fee benefits under its current membership conditions.
- Delivery tracking
- Order tracking and order-related requests are available through https://faq.interflora.fr/hc/fr/requests/new?ticket_form_id=17421421020828
- Delivery guarantee
- The official guarantee page describes Satisfied or Redelivered and incident redelivery; conditions and claims are handled through https://www.interflora.fr/garantie-livraison and https://www.interflora.fr/conditions-generales-de-vente
- Substitution policy
- The current terms allow a partner florist to substitute secondary flowers when stock or seasonality requires it while aiming to remain faithful to the order.
- Delivery notes
- Check current service details at https://www.interflora.fr/c/livraison-aujourdhui, https://www.interflora.fr/garantie-livraison and https://www.interflora.fr/conditions-generales-de-vente before ordering.
Website languages
Website languages: French
Social media
- X/Twitter
- https://x.com/Interflora
- Not available
- YouTube
- Not available
- TikTok
- Not available
- WhatsApp/contact messaging
- → Not available from public sources.
Customer reviews
- Website reviews page
- Not available
- Google reviews
- Not available
- Facebook reviews
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Customer service
- Hours
- Not available
- Time zone
- Not available
- Refund policy
- The current terms describe withdrawal, guarantees and complaint remedies; eligibility depends on product and circumstances: https://www.interflora.fr/conditions-generales-de-vente
- Cancellation policy
- Use the official order-change/request service as early as possible; the current terms and applicable withdrawal rules govern each order: https://faq.interflora.fr/hc/fr/requests/new?ticket_form_id=17421421020828
- Customer support notes
- The current CGV lists 09 69 36 39 83 as a non-premium number; the current legal notice also lists 0825 20 20 20 with stated call charges. The official request form is the clearest current online contact route.
- Satisfaction policy
- The official guarantee page states Satisfied or Redelivered, a minimum seven-day bouquet freshness guarantee and incident redelivery, subject to current conditions: https://www.interflora.fr/garantie-livraison
- Order changes/cancellations
- → See Cancellation policy.
- Corporate support
- Corporate service: 04 78 95 60 06 and https://www.interflora.fr/solutionspro
Trust and security
- Secure checkout
- The current terms state SSL encryption for card payments and 3-D Secure for eligible Alma instalments: https://www.interflora.fr/conditions-generales-de-vente
- Privacy policy
- https://www.interflora.fr/politique-de-confidentialites
- Terms and conditions
- https://www.interflora.fr/conditions-generales-de-vente
- Purchase conditions
- https://www.interflora.fr/conditions-generales-de-vente
- Business transparency
- Interflora France is identified by registration 562 132 670 at 103 Avenue Maréchal de Saxe, 69003 Lyon. The current terms and legal notice describe its legal form differently.
- Florist network membership
- Orders are fulfilled through the Interflora partner-florist network described at https://www.interflora.fr/fleuristes/reseau-interflora/
Customer reviews
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