Verified florist directory profile
Bloom & Wild
United Kingdom
Bloom & Wild is a United Kingdom online florist offering letterbox flowers, hand-tied bouquets, plants, gifts, subscriptions and tracked flower delivery through its official website.
Directory categoryUnited Kingdom
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor ratingNot rated yet
About Bloom & Wild
Overview
Bloom & Wild is a United Kingdom online florist offering letterbox flowers, hand-tied bouquets, plants, gifts, subscriptions and tracked flower delivery through its official website. Bloom & Wild offers online flower and gift ordering across the United Kingdom. Its official website features letterbox flowers, hand-tied bouquets, plants, hampers, cards, subscriptions and occasion gifts, with tracked delivery options and customer support through its Help Centre.
Contact details
- Main phone
- Not available for general customer service.
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Available through the official Help Centre contact options.
- Street
- W.301 Vox Studios, 1-45 Durham Street
- City
- London
- State or region
- England
- Country
- United Kingdom
- Service area
- United Kingdom; the official terms also describe service in Ireland, Germany and Austria through the Bloom & Wild group.
- Online chat
- Available through https://www.bloomandwild.com/help
- https://wa.me/447445215356
- Contact form
- https://www.bloomandwild.com/help
- Customer service page
- https://www.bloomandwild.com/help
- Company address
- Bloom & Wild Limited, W.301 Vox Studios, 1-45 Durham Street, London, SE11 5JH, United Kingdom.
- Additional locations
- Not available
Products and services
- Flowers
- Letterbox flowers, hand-tied bouquets, roses, seasonal flowers and occasion arrangements are offered on the official website.
- Plants
- House plants, letterbox plants, orchids, flowering plants and outdoor plants are listed on the official website.
- Gift baskets
- Hampers, gift sets and letterbox gifts are offered on the official website.
- Chocolates / gourmet gifts
- Food, drink, chocolate and other edible gift options are listed on the official website.
- Sympathy flowers
- Sympathy flowers and sympathy cards are listed on the official website.
- Corporate gifts
- Corporate gifting and bulk-order support are available through the official business page.
- Subscriptions
- Monthly flower subscriptions and gift subscriptions are offered on the official website.
- Occasions
- Birthday, anniversary, congratulations, thank-you, sympathy, new-baby, seasonal and everyday gifting options are available.
Delivery information
- Delivery area
- Bloom & Wild delivers across the United Kingdom; current destination and product availability should be confirmed during ordering.
- Same-day delivery
- Not available
- Next-day delivery
- Free tracked next-day Royal Mail delivery is promoted Monday to Saturday for eligible orders placed before the published cutoff.
- International delivery
- The official terms describe service in the United Kingdom, Ireland, Germany and Austria; availability depends on the relevant country storefront.
- Delivery cutoff time
- The delivery page advertises a 10 p.m. cutoff for eligible tracked next-day Royal Mail delivery.
- Weekend delivery
- The delivery page advertises free next-day Royal Mail delivery Monday to Saturday.
- Holiday delivery
- Not available
- Delivery fees
- Standard tracked Royal Mail delivery is included; premium DPD options are listed at checkout with additional fees.
- Delivery tracking
- Order tracking is available through the customer account and the official delivery-help pages.
- Delivery guarantee
- Not available
- Substitution policy
- When supply or quality issues arise, the terms allow substitution with a similar product of equivalent or greater value and quality.
- Delivery notes
- Delivery timing, courier and destination availability should be confirmed on the official website before ordering.
Website languages
Website languages: English.
Social media
- X/Twitter
- https://twitter.com/bloomandwild
- YouTube
- Not available
- TikTok
- Not available
- WhatsApp/contact messaging
- https://wa.me/447445215356
Customer reviews
- Website reviews page
- https://www.bloomandwild.com/reviews
- Google reviews
- Not available
- Facebook reviews
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Payment methods
- Credit cards
- Visa, Mastercard and American Express credit and debit cards are accepted according to the official terms.
- PayPal
- Accepted according to the official terms.
- Apple Pay
- Accepted according to the official terms.
- Google Pay
- Accepted according to the official terms.
Customer service
- Hours
- Not available
- Time zone
- Not available
- Refund policy
- The terms provide refunds or replacement flowers for qualifying quality issues and describe refund rules for cancellations and non-delivery claims. https://www.bloomandwild.com/terms-and-privacy
- Cancellation policy
- One-off orders can generally be cancelled by 9 a.m. three days before delivery, with longer notice potentially needed at peak periods. https://www.bloomandwild.com/terms-and-privacy
- Customer support notes
- The official Help Centre provides online chat, WhatsApp, Facebook Messenger and email contact options.
- Satisfaction policy
- Available - customers can report quality problems and may request redelivery, compensation, replacement or another appropriate resolution through the official Customer Delight/help process. https://www.bloomandwild.com/help/quality-issues
- Order changes/cancellations
- Orders can be edited or cancelled through My Account before preparation. Bloom & Wild says cancellations are guaranteed only with sufficient notice, generally by 9:00 a.m. three days before delivery, and peak periods may require longer notice. https://www.bloomandwild.com/help/ordering/update-order
- Corporate support
- Available through https://www.bloomandwild.com/business
Trust and security
- Secure checkout
- Card and digital-wallet payments are processed securely by Stripe or PayPal according to the official terms.
- Privacy policy
- https://www.bloomandwild.com/privacy-statement
- Terms and conditions
- https://www.bloomandwild.com/terms-and-privacy
- Purchase conditions
- Not available
- Guarantee
- Bloom & Wild states that flowers are guaranteed to bloom for seven days or longer, and its terms offer a replacement bouquet or credit when a customer is unhappy, subject to the published conditions.
- Business transparency
- Not available
- Florist network membership
- Not available
Customer reviews
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