Verified florist directory profile
Grace & Thorn
United Kingdom
Grace & Thorn is an East London florist offering bouquets, plants, wedding and event flowers, workshops and gifts, with nationwide UK delivery and same-day delivery in London.
Directory categoryUnited Kingdom
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating
Not rated yet
Phone+44 (0) 207 739 1521
About Grace & Thorn
Overview
Grace & Thorn is an East London florist offering bouquets, plants, wedding and event flowers, workshops and gifts, with nationwide UK delivery and same-day delivery in London. Customers can order online, visit the shop and studio near London Fields Station in Hackney, or use click and collect. Delivery options and charges depend on the destination, product and availability.
Contact details
- Website
- https://graceandthorn.com/
- Main phone
- +44 (0) 207 739 1521
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Street
- Not available
- City
- Not available
- State or region
- Not available
- Country
- United Kingdom
- Service area
- Nationwide United Kingdom delivery, same-day delivery in London, and shop or studio collection in Hackney.
- Online chat
- Not available
- Not available
- Contact form
- https://graceandthorn.com/pages/contact
- Customer service page
- Not available
- Company address
- Not available
- Additional locations
- Not available
Social media
- X/Twitter
- https://x.com/graceandthorn
- Not available
- YouTube
- Not available
- TikTok
- Not available
- WhatsApp/contact messaging
- Not available
Products and services
- Flowers
- Bouquets, seasonal flowers, funeral flowers, plants and flower gifts.
- Wedding flowers
- Ready-to-wear and bespoke wedding flower services are available.
- Corporate flowers
- Contract flowers and bespoke event flowers are available.
- Custom orders
- Bespoke wedding and event flowers are available, and the official website also offers floristry workshops.
Delivery information
- Delivery area
- Nationwide United Kingdom delivery is offered, with same-day delivery available in London.
- Same-day delivery
- Same-day London delivery is available for eligible local London addresses when ordered before midday Monday to Friday or 10am Saturday.
- Next-day delivery
- Next-day nationwide delivery is available for eligible orders placed before 1pm.
- International delivery
- Not available
- Delivery cutoff time
- Local London same-day orders have a midday cutoff Monday to Friday and a 10am cutoff Saturday; next-day nationwide orders have a 1pm cutoff.
- Weekend delivery
- Saturday delivery is available for London and nationwide orders; the published schedules do not include Sunday.
- Holiday delivery
- Not available
- Delivery fees
- The official website advertises nationwide delivery at £16 and same-day London delivery at £10–£18.
- Delivery tracking
- Local London deliveries are not tracked; tracking information is provided for nationwide courier deliveries.
- Delivery guarantee
- Exact hourly delivery slots are not guaranteed.
- Substitution policy
- Not available
- Delivery notes
- Collection is available from the shop and studio near London Fields Station in Hackney. Official delivery information: https://graceandthorn.com/pages/shipping
Customer service
- Hours
- Not available
- Time zone
- Not available
- Refund policy
- Fresh-flower issues must be reported within 24 hours of delivery; the official policy explains replacement, store-credit, lifestyle-item return and cancellation conditions. See https://graceandthorn.com/pages/returns-policy
- Cancellation policy
- The official returns and cancellations policy applies: https://graceandthorn.com/pages/returns-policy
- Customer support notes
- Not available
- Satisfaction policy
- Not available
- Order changes/cancellations
- See the official returns and cancellations policy at https://graceandthorn.com/pages/returns-policy
- Corporate support
- Not available
Customer reviews
- Website reviews page
- Customer testimonials are published on the official homepage at https://graceandthorn.com/
- Google reviews
- Not available
- Facebook reviews
- Not available
- Trustpilot
- Not available
- BBB profile
- Not available
- Other independent review providers
- Not available
Trust and security
- Secure checkout
- The official website uses HTTPS for browsing and checkout routes.
- Privacy policy
- https://graceandthorn.com/pages/privacy-notice
- Terms and conditions
- https://graceandthorn.com/policies/terms-of-service
- Purchase conditions
- Not available
- Guarantee
- Not available
- Business transparency
- Not available
- Florist network membership
- Not available
- Buy now, pay later
- Klarna information is available at https://graceandthorn.com/pages/klarna
Customer reviews
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