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1-800 Flowers

United States

1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from 1800flowers.com.

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1-800 Flowers
Directory categoryUnited States
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating 4.0/5 Major established florist and gifting platform with customer-service infrastructure, official social channels, Trustpilot and BBB presence, but mixed public review sentiment prevents an excellent rating.
Phone+1 800 716 4851

About 1-800 Flowers

Overview

1-800-Flowers is a major United States flower and gifting brand offering nationwide flower delivery, gift baskets and customer-service support from 1800flowers.com. 1-800-Flowers operates from 1800flowers.com and is based in Jericho, New York. The brand offers flowers, plants, baskets and gifts with same-day delivery categories and a large public social footprint.

Products and services

Flower delivery, same-day flower delivery, plants, gift baskets, food gifts, customer support, order tracking and live chat.

Floral Arrangements

Large range of bouquets, roses, lilies, sympathy flowers, birthday flowers and seasonal floral arrangements.

Other Gifts

Gift baskets, fruit bouquets, food gifts, jewelry and related gifts depending on catalogue.

Delivery information

Delivery area
United States delivery and other brand-network options.
Same-day delivery
Same-day delivery category promoted.
Next-day delivery
Not available
International delivery
Not available
Delivery cutoff time
Varies by item/location.
Weekend delivery
Available by item/location.
Holiday delivery
Holiday delivery promoted by catalogue.
Delivery fees
Vary by order/location.
Delivery tracking
Order tracking available through customer-service hub.
Delivery guarantee
Not available
Substitution policy
Not available
Delivery notes
Not available

Payment methods

Credit cards
American Express, MasterCard, Visa and Discover referenced.
Currency
USD.

Customer service

Hours
Not available
Time zone
United States time zones; customer service hub should be checked for current hours.
Refund policy
Customer-service issue handling available.
Cancellation policy
Not available
Customer support notes
Not available
Satisfaction policy
Not available
Order changes/cancellations
Not available
Corporate support
Not available
FAQ
Not available
Customer service hours
Not available
Satisfaction guarantee
Not available

User Experience

Large modern ecommerce brand with robust customer-service pages, social channels, reviews integrations and order tracking.

Contact details

Main phone
+1 800 716 4851
Toll-free phone
1-800-716-4851
Direct phone
Not available
Fax
Not available
Email
Not available
Street
Not available
City
Not available
State or region
Not available
Country
Not available
Service area
Not available
Online chat
Available through customer-service hub.
WhatsApp
Not available
Company address
Two Jericho Plaza, Suite 200, Jericho, NY 11753, United States.
Additional locations
Nationwide United States delivery network.

Social media

TikTok
https://www.tiktok.com/@1800flowers (likely official; not found in official sameAs during verification)
WhatsApp/contact messaging
Not available

Customer reviews

Website reviews page
Product reviews integrated via PowerReviews.
Google reviews
Not available
Facebook reviews
Not available
Other independent review providers
Not available

Trust and security

Secure checkout
Available via HTTPS.; Major card payments supported.
Privacy policy
Not available
Terms and conditions
Not available
Purchase conditions
Not available
Guarantee
Not available
Business transparency
Not available
Florist network membership
Large florist and gift delivery network.
Satisfaction guarantee
Not available
Refund policy
Customer-service issue handling available.
Substitution policy
Not available

Website languages

English; United States ecommerce experience.

Customer reviews

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