Verified florist directory profile
The Bouqs Company
United States
The Bouqs Company is a United States-focused online flower-delivery business offering bouquets, gifts, same- and next-day options in eligible areas, and flexible flower subscriptions.
Directory categoryUnited States
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating3.8/5The Bouqs Company offers a broad range of flowers, plants, gifts and flexible subscriptions, supported by a polished ordering experience, selected same- and next-day delivery and extensive digital channels. Its score is moderated by limited public contact transparency, limited independent reputation evidence, unverified delivery fees and tracking details, and no published satisfaction guarantee.
About The Bouqs Company
Overview
The Bouqs Company is a United States-focused online flower-delivery business offering bouquets, gifts, same- and next-day options in eligible areas, and flexible flower subscriptions. Product and delivery availability depends on the recipient ZIP code, selected arrangement, destination, and order time. Customers should confirm current availability while ordering.
Contact details
- Website
- https://bouqs.com/
- Main phone
- Not available
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Not available
- Street
- Not available
- City
- Not available
- State or region
- Not available
- Country
- United States
- Service area
- United States-focused online flower delivery; availability depends on the recipient ZIP code, product, destination, and order time.
- Online chat
- Available through the official Help Center from 6:00 a.m. to 5:00 p.m. PST, seven days a week.
- Not available
- Contact form
- https://bouqs.com/contact-us-form
- Customer service page
- https://bouqs.com/help
- Company address
- Not available
- Additional locations
- Not available
Social media
- X/Twitter
- https://x.com/TheBouqsCo
- WhatsApp/contact messaging
- Not available
Products and services
- Flowers
- Online bouquets, flower delivery, plants, gifts, wedding support, gift cards, and related services are available through the official website.
- Subscriptions
- Flexible flower subscriptions are available, with frequency choices from weekly to every other month. Customers can customize, skip, pause, or cancel through subscription management.
Payment methods
- Credit cards
- Visa, Mastercard, and American Express.
- PayPal
- Available.
- Apple Pay
- Available for standard orders; not currently accepted for subscription payments.
Delivery information
- Delivery area
- United States-focused delivery; availability depends on the recipient ZIP code, product, destination, and order time.
- Same-day delivery
- Available in selected ZIP codes, subject to product, location, and order-time availability.
- Next-day delivery
- Available for supported products and destinations.
- International delivery
- Not available
- Delivery cutoff time
- Cutoffs differ by service and destination; check availability for the recipient ZIP code when ordering.
- Weekend delivery
- Not available
- Holiday delivery
- Not available
- Delivery fees
- Not available
- Delivery tracking
- Not available
- Delivery guarantee
- Not available
- Substitution policy
- Not available
- Delivery notes
- https://bouqs.com/help?g=Shipping%20%26%20Delivery
Customer service
- Hours
- Live chat is available from 6:00 a.m. to 5:00 p.m. PST, seven days a week.
- Time zone
- PST, as stated by the official Help Center.
- Refund policy
- All sales are final, but Customer Experience may assist when an order arrives with a qualifying problem. Eligible cancellation refunds generally appear within three to five business days. https://bouqs.com/help?a=Refund-policy---id--CeKX2k2BSBmbIpp1CodJDA
- Cancellation policy
- Eligible orders may be cancelled before fulfillment preparation advances. Once preparation or shipping has begun, cancellation may no longer be available. https://bouqs.com/help?a=How-do-I-cancel-my-order---id--Z2PAK7X1RZmNnCPNqVDZgg
- Customer support notes
- Use the official Help Center for online chat, order, delivery, payment, subscription, cancellation, and refund guidance.
- Satisfaction policy
- Not available
- Order changes/cancellations
- Ordinary orders cannot be edited after placement. If an order is still cancellable, the customer can cancel it and place a replacement order. Address rerouting may be unavailable after preparation begins. Same-day orders: Florist-partner same-day orders cannot normally be cancelled online; contact customer support for assistance.
- Corporate support
- Not available
Trust and security
- Secure checkout
- Not available
- Privacy policy
- Not available
- Terms and conditions
- https://bouqs.com/about-us/terms
- Purchase conditions
- Not available
- Guarantee
- Not available
- Business transparency
- Published contact, delivery, payment, cancellation, refund, subscription, and terms information is available through the official website and Help Center.
- Florist network membership
- Not available
Customer reviews
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