Verified florist directory profile
Wild Poppies
New Zealand
Wild Poppies is a local and online Auckland florist with a physical Morningside store, online ordering, flowers, gifts, same-day Auckland delivery and wider New Zealand delivery options.
Directory categoryNew Zealand
ServicesFlowers & gift delivery
FLORAINDEX visitor ratingNo reviews yet
FLORAINDEX editor rating
Under editorial review
Phone09 357 6161
Email
About Wild Poppies
Overview
Wild Poppies is a local and online Auckland florist with a physical Morningside store, online ordering, flowers, gifts, same-day Auckland delivery and wider New Zealand delivery options. Wild Poppies provides bouquets, floral gifts, hampers and customer support through its official website, live chat, phone, email and store.
Contact details
- Main phone
- 09 357 6161
- Toll-free phone
- Not available
- Direct phone
- Not available
- Fax
- Not available
- Street
- 36 Ethel St, Morningside
- City
- Auckland
- State or region
- Auckland
- Country
- New Zealand
- Service area
- Same-day and scheduled Auckland delivery, with selected wider New Zealand and rural delivery options subject to address and service limitations.
- Online chat
- Available through the official contact page; current hours are shown there.
- Not available
- Contact form
- https://www.wildpoppies.co.nz/pages/contact
- Customer service page
- https://www.wildpoppies.co.nz/pages/help
- Company address
- 36 Ethel St, Morningside, Auckland 1021, New Zealand. Store visit note: Confirm current store directions on the official Contact page before travelling.
- Additional locations
- Not available
Social media
- Not available
- Not available
- X/Twitter
- Not available
- Not available
- Not available
- YouTube
- Not available
- WhatsApp/contact messaging
- Not available
Products and services
- Flowers
- Bouquets, posies, roses, floral gift sets, sympathy flowers and other floral arrangements.
- Plants
- Indoor plants and planters are offered.
- Gift baskets
- Gift boxes, hampers and baskets are offered separately from flowers.
- Chocolates / gourmet gifts
- Chocolates, treats and gourmet gift products are offered.
- Cakes
- Cakes, cupcakes and sweet treats are offered.
- Funeral and sympathy flowers
- Sympathy bouquets and funeral tribute products are offered.
- Corporate gifts
- Corporate gifts, accounts, custom branding and enquiries are supported at https://www.wildpoppies.co.nz/pages/corporate-gifting.
- Occasions
- Birthday, anniversary, congratulations, sympathy, baby, thank-you and hospital ranges are offered.
Payment methods
- Credit cards
- Accepted online and for supported phone orders.
- Debit cards
- Accepted online.
- PayPal
- Accepted.
- Bank transfer
- Available by arrangement; contact the team.
- Corporate billing
- Frequent business and organisation customers may arrange invoicing/account checkout.
- Currency
- NZD; prices include GST.
- Afterpay
- Accepted.
Delivery information
- Delivery area
- Auckland same-day and scheduled delivery, selected nationwide courier delivery, and click-and-collect from the Morningside store.
- Same-day delivery
- Available in eligible Auckland areas, subject to product, destination, capacity and the address-specific cutoff shown at checkout; confirm current availability before ordering.
- Next-day delivery
- Selected wider New Zealand delivery is available through the courier network, subject to route, rural, weekday and address limitations; do not treat it as universal.
- International delivery
- Not available
- Delivery cutoff time
- Cut-offs vary by exact Auckland zone and service. Saturday Auckland orders generally require ordering before 10am; confirm current address-specific availability at checkout.
- Weekend delivery
- Saturday delivery is available subject to cut-off and courier availability. The store is closed Sunday and ordinary Sunday delivery is not generally offered outside specified special events.
- Holiday delivery
- No ordinary public-holiday delivery; special-event exceptions may apply.
- Delivery fees
- Fees vary by address, zone and service and are calculated at checkout. Priority, timed, after-hours, outer and rural services may cost more.
- Delivery tracking
- Delivery-location photos or tracking may be available on request; accurate recipient contact details are required.
- Delivery guarantee
- Timing depends on availability, traffic, volume, address and courier conditions; specific delivery times are not universally guaranteed.
- Substitution policy
- If a flower variety is unavailable, Wild Poppies may substitute a close style/colour match of equal or greater value; related foliage, wrapping, vases and gift accessories may also be substituted.
- Delivery notes
- If nobody is home, the courier may leave the order safely. Unsafe/inaccessible delivery may require store collection or redelivery; incorrect address, unavailable recipient or unsafe access may incur a redelivery fee. No PO boxes; rural and Saturday limits apply.
Customer service
- Hours
- Store hours Monday-Friday 7:30am-5:00pm; Saturday 8:00am-12:00pm; Sunday closed.
- Time zone
- New Zealand local time.
- Cancellation policy
- Free cancellation is available only before Wild Poppies begins preparing the order. Prepared, arranged or dispatched perishable orders are not refundable; approved refunds may exclude processing fees.
- Customer support notes
- Phone 09 357 6161, email service@wildpoppies.co.nz, contact form and live chat are available. Terms and returns/refunds are published separately.
- Satisfaction policy
- Flowers arriving in poor condition or not lasting at least three days should be reported within three days. After care review, Wild Poppies may arrange replacement or, where appropriate, refund.
- Order changes/cancellations
- Contact support before preparation begins; perishable-order and original-payment-method conditions apply.
- Corporate support
- corporate@wildpoppies.co.nz and https://www.wildpoppies.co.nz/pages/corporate-gifting
Trust and security
- Secure checkout
- Yes; the official FAQ describes Payment Express processing and supported payment methods.
- Privacy policy
- https://www.wildpoppies.co.nz/pages/privacy-policy
- Terms and conditions
- https://www.wildpoppies.co.nz/pages/trading-terms
- Purchase conditions
- Returns and refund operations are separately published at https://www.wildpoppies.co.nz/pages/returns-refunds-policy.
- Guarantee
- Wild Poppies publishes a three-day flower-quality replacement/refund process, subject to timely notice and proper-care review.
- Business transparency
- Not available
- Florist network membership
- Not available
Customer reviews
Reviews for Wild Poppies
No reviews yet. Be the first to share your experience with this florist.
Write a review
Your email is required for validation and moderation, but it will not be displayed publicly.